Vision/Hearing assistance in our venues
A hearing system is available in all Arts Centre venues except BlackBox and ANZ Pavilion. The system utilises an FM signal, providing coverage to all seats in the venues via headphones or neckloops, available from the venue ushers. This system can also be used for guided tours and small meetings at the Centre.

Melbourne Theatre Company also offers captioning and AUSLAN interpretation of certain performances. For more details contact the Melbourne Theatre Company direct on 03 9684 4500.

TTY phone
A TTY phone system has been installed to allow direct access to the Centre by phone for people with hearing disabilities. The dedicated number for this service is 03 9281 8441.

Free audio description service
Vision Australia also offers a free audio description service for selected performances, phone 03 9864 9222 for details.

Wheelchair access
If you park in the Arts Centre Car Park you can get to all of our theatres without climbing any stairs. Please enquire about our facilities when making a booking.

Accessible Seating
Accessible seating is available in all Arts Centre venues. Please enquire when making a booking.

Wheelchairs can be booked through the Concierge. Please call 9281 8298 if you require assistance.

Disability access
For further enquiries please contact the Arts Centre's Disability Access Manager on 03 9281 8503 during business hours.

Companion Card
The Companion Card has been developed by the Victorian Network on Recreation and Disability (VICNORD) and admits carers to shows as complimentary guests. The Arts Centre welcomes holders of this card to attend the many events on offer.